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Job Description
Company Overview
PH Financial Services is just household owned business that functions when you look at the customer economic and loan services industry. We now have one objective at heart, to deliver stability that is financial each one of our clients. Considering that the business had been created in 2001, we now have founded over 40 branch areas in 6 states, plus a call center that is online. We are seeking to add energetic, positive and sales-oriented individuals to join our family as we continue to grow.
That Which We Provide:
Position Overview:
As a person Service Representative, you will have a hands-on part in working with clients and accountable for finishing tasks linked to the branch’s daily operations. You should have a dynamic role in conference all performance objectives and metrics for the branch as defined by top administration. To take action, this position calls for exemplary customer care skills (both over the telephone plus in individual), focus on details and a desire for product sales. This place is accountable to simply help develop, help, and be involved in all collection and marketing efforts. Job duties are anticipated become finished in a manner that complies along with federal and state laws and adheres to business policies, procedures, and techniques.
After training, you are anticipated to suggest and offer our financial loans and other solutions to clients. You need to have exemplary interaction abilities to create strong relationships with not merely our present clients, but in addition our possible people. Additionally, you will assist assist in executing advertising efforts in the neighborhood to help create product product sales and client development.
While growth is definitely crucial, therefore is collecting and lending in a way that is responsible. You’re going to be expected to stay glued to the business’s policies, procedures and all applicable federal and state laws. You will need to have the capabilities to steadfastly keep up cash that is accurate and make certain business protection procedures are executed. You need to enter client and deal information accurately in to the point of product sales system and produce and continue maintaining customer that is accurate with all required documents. Perform and document collection calls, and just about every other authorized collection tasks.
This place calls for standing for very long amounts of time, lifting and holding as much as 20 pounds. Work might be done indoors or out-of-doors as required. Power to run a point and computer of purchase system, calculator, copier and use manager’s filing system. You’ll also result in keeping a clean and customer that is welcoming, to add vacuuming, dusting, cleaning restrooms and windows with supplied cleansing supplies.
You need to be open to work between your hours of 8:30 a.m. to 6:30 p.m. Monday through Friday, and 8:30 a.m. to 1:30 p.m. on Saturday, with planned hours established by administration every week. Power to be punctual, protect good attendance, and periodically work a lot more than 40 hours each week.
Needs
Twelfth grade diploma or equivalent
Past expertise in banking/financial industry, hospitality and food, or product product sales chosen
Take Note
This is certainly a full-time job, with typically 40 hours each week and a versatile routine, with periodic overtime needed. The knowledge above is made to suggest the nature that is general standard of work done by workers inside this category. It isn’t built to include or be interpreted as being a comprehensive stock of all of the duties, responsibilities, and skills needed of workers assigned to the task. Worker may perform other associated duties as negotiated to meet up the ongoing requirements regarding the company. PH Financial Services is A equal possibility company supporting variety at work. We try not to discriminate based on impairment or protected characteristics.
Should be 18 several years of eligible and age be effective in america. Should be in a position to successfully finish all post offer displays, including a background that is criminal, guide check and medication test. Regular and punctual attendance is needed. Schedules can be changed as required to support company requirements. Must fulfill all relevant state and regional regulatory demands.